Oakland Youth First

Scotlan Youth & Family Center

Substance Abuse and Mental Health Services Administration

The Substance Abuse and Mental Health Services Administration is a branch of the U.S. Department of Health and Human Services

TIR was accepted for review by the NREPP in 10/2011. TIR's approval by the NREPP was announced on 5/15/2012. The complete Intervention Summary is available at:

The person centered approach that is the cornerstone of the Traumatic Incident Reduction training that is recognized and certified nationally by SAMHSA, enables the case managers to provide a safe environment to facilitate the resolution of issues as the client perceives it, not as the case manager would define it.  This allows us enable the client to identify solutions that they own and will embrace.

The National Anger Management Association (NAMA) is a non-profit professional organization for the advancement of anger management and domestic violence education and treatment services including the encouragement of improved outcomes and research. NAMA recognizes there are varied techniques and methods for effectively treating anger management and domestic violence problems and is therefore supportive of expanding the body of knowledge and effective (evidence based) solution models.

The Anger Management and Domestic Violence Specialist Certifications are significant credentials with the NAMA Anger Management Specialist Certifications recognized by all courts in the US and internationally. NAMA also offers unique domestic violence training and credentialing with emphasis on Safety First (for ALL), brain change, attention to power/control issues, and appropriate anger management techniques.

OYF has a licensed board certified Psychologist  on staff to supervise the case managers and to provide court ordered evaluations and counseling.

OYF/Scotlan Center’s Family Counseling, Anger Management, Case Management and Parenting Skills Programs are similarly subject to performance and measurable outcome goals.  These performance and measurable outcome goals include: the number of youth and families served, the number of youth diverted from the juvenile justice system, the number of youth showing improved school performance, the number of youth with improved truancy rates, the number of families upon which a measurable benefit (such as improved family functioning) has been conferred and the like.

OYF has invested resources to train our staff to address the prevailing overwhelming trauma experienced by our reentry and local populations in West Oakland related to gun and domestic violence.  OYF/Scotlan Center has invested resources to train our staff in evidenced base nationally recognized based practices that use innovated processes and theory that deliver maximum results in as brief period as possible.  OYF pursued this training because we are the front line “social paramedics”, who job is to stop the emotional bleeding and psycho-social wounds of at-risk youth & adults. 

Definition of Case Management

Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.

Philosophy of Case Management

Case management is an area of specialty practice within one's health and human services profession. Its underlying premise is that everyone benefits when clients(1) reach their optimum level of wellness, self-management, and functional capability: the clients being served; their support systems; the health care delivery systems; and the various payer sources.

Case management facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. Based on the needs and values of the client, and in collaboration with all service providers, the case manager links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. This approach achieves optimum value and desirable outcomes for all—the clients, their support systems, the providers, and the payers.

Life Stress Reduction (LSR)

Life Stress Reduction is a full program which makes use of a broad array of techniques, each designed to approach an issue, to remove emotional pain, resistance and confusion from that issue, and to bring one to a place of greater clarity and ease in relation to that issue.

A Life Stress Reduction Program is tailored to meet the needs of a particular viewer (client). It starts with an interview to gather information about the issues and areas of life that the client wishes to address and improve. The facilitator uses the information from the interview to design a case plan - the Life Stress Reduction Program - to suit what the viewer hopes to achieve during Life Stress Reduction.

Traumatic Incident Reduction (TIR)

TIR is a rapid (compared to traditional therapy) method of effectively reducing traumatic stress from emotionally and/or physically painful events in the past. It involves re-experiencing past traumas in a completely safe environment, free of distractions, judgments, or interpretations.

In the great majority of cases, TIR correctly applied results in the complete and permanent elimination of PTSD symptomatology. It also provides valuable insights, which the viewer (or client) arrives at quite spontaneously, without any prompting from the facilitator (practitioner) and hence can "own" entirely as his/her own. By providing a means for completely confronting a painful incident, TIR can and does deliver relief from the negative effects, enabling the person to move on. The resolution of past traumatic incidents can bring about a greatly improved quality of life. Because of this, Traumatic Incident Reduction is often included in a Life Stress Reduction Program.

Case Management & Mental Health Services